Enhancing Data Culture
Project context
Data drives strategic decision-making and operational excellence in today’s pharmaceutical market. Therefore, it is imperative that business units have strong data culture to have confidence in the direction they are headed to yield commercial success.
Our client approached CSL with the challenge of empowering their Commerical Excellence Team with the skills and capabilities required to enhance their current data culture.
Challenge: Standardising data management
Our client wanted to make better use of the data central to their operations. Additionally, they wanted to ensure staff were able to access, interpret and action findings from reports.
CSL recognised the need for greater data cohesion, beginning with the development of a comprehensive data dictionary.
As a result, this document served as a cornerstone for the client. CS: provided clear and standardised definitions, with explanations for various metrics, data sources, and reporting-related information.
Client success: Improved data processes
CSL collaborated with the client to create new dashboards and update existing ones to align with the new data dictionary. In addition, developing user guides provided further context for the data sources feeding into the dashboards. This information was then reproduced for multiple audiences: regular, advanced users, and non-BI colleagues.
Additionally, CSL helped implement continuous improvement initiatives internal to the client, such as BI feedback processes and user training for wider colleagues.
CSL are committed to helping clients achieve their business goals by providing expert consultancy and tailored BI solutions. With data at the heart of strategic decision-making, strong data culture is the foundation to commercial success.
For more information about how we can help you with Data Culture contact us at info@csl-uk.com or call 01483 528323